To make sure you understand our donation concept correctly, we've written this policy.

Goods/services offered: Donations are voluntary payments to support our work on Spybot-S&D. Spybot-S&D operates without any limitiation even without registration, so there is nothing we do actually ship.

Refunds: If you are not satisfied with Spybot-S&D and want your money back, or if someone has misused your PayPal account, or if you just want your money back for any other reason, please contact us at donations@spybot.info within the first 30 days after the donation (after 30 days it's still possible, but getting complicated for both of us).

Service: We try to support everyone, whether he has donated or not. If you are looking for support, please visit our Support Forum or take a look at our Contact page.

Currencies: Using PayPal or WorldPay we currently support U.S. Dollars, Canadian Dollars, European Euros, British Pounds, Australian Dollars and New Zealand Dollars. With MoneyBookers, we support a much wider range of currencies.

Taxes: Even though we use the word donation, like many other software developers who offer their work basically for free, donations are not tax-deductible as we are not an IRS qualified 501c3 organization.

For more information, please read our License Agreement.